A lower price is not, on its own, a complete account of value. In public services, a useful discussion must also ask what resources achieve and whether the intended result... read more →
Making information available is an important part of accountability. It does not guarantee that people can understand, question or use it. Edidiong Bassey, Elizabeth Cookingham Bailey and Ileana Steccolini examine... read more →
A discussion of regulation can become a discussion of activity: rules issued, inspections completed, approvals processed or compliance costs recorded. A results perspective asks a further question: what do those... read more →