A convincing evaluation design cannot, by itself, tell us whether an outcome has been measured well. When policy analysis relies on surveys, questionnaires or tests, the instrument is part of... read more →
An organization can know a great deal about its activities and still have unanswered questions about its outcomes. More information does not necessarily close that gap. Colin Ross calls attention... read more →
A meeting count can tell us that contact occurred. It cannot, by itself, tell us whether participants understood the information, influenced a decision or developed the capacity to act. When... read more →