|7:30 - 8:30||Registration and Continental Breakfast in Trade Show Area
|8:30 - 8:45||Opening and Welcoming Remarks
• Co-Presidents of PPX: Steve Montague and Murray Kronick
• Planning Chair: Tom Wileman
|8:45 - 9:45||Keynote Presentation:
Parliamentary Review of Government Spending
• Bill Matthews, Assistant Secretary, Expenditure Management, Treasury Board of Canada Secretariat
|9:45 - 10:15||Refreshment Break and Networking in Trade Show Area
|10:15 - 11:45||Concurrent Workshops
1 – Maturing The Performance Measurement Function: A Journey
• Melanie Larocque, Director, Enterprise Planning, Reporting and Performance Measurement Division, Canada Border Services Agency
• Jalila Bendarhou - Performance Measurement Manager, Enterprise Planning, Reporting and Performance Measurement Division, Canada Border Services Agency
Performance measurement has proven its raison-d'être in decision making and supporting excellence in planning. The Canada Border Services Agency has established the path for maturing its performance measurement function and practice within the organization. Melanie Larocque and Jalila Bendarhou will share the CBSA experience in this regard and describe this path currently being followed for strengthening performance measurement and for cultivating the synergy between this important function and the other management streams.
2 – Planning, Monitoring and Evaluating Program Impacts and ‘What works’ in Complex Environments: Emerging Canadian and International Practice
• Steve Montague, Performance Management Network Inc.
This session addresses what look like overwhelming challenges to determining public policy and program impacts by suggesting that a non-conventional approach needs to be taken. The presenters will draw on recent and emerging guidance from Treasury Board Secretariat, international practice and leading practitioners to suggest and demonstrate alternative approaches to determining program impacts. Analysis of need, context, theories of change and alternative measurement and evaluation approaches will be explored.
The session will be appropriate for all levels of managers and analysts who are required to plan, monitor, evaluate, report and/or manage in complicated or complex management and public policy environments. Some basic principles for establishing expectations, policy or program value propositions, and then monitoring and evaluating initiatives in conditions of complexity will be explored in both presentation and case-based small-group work. Participants will take away a set of key principles, some knowledge of emerging analytical tools and approaches, and tailored collective learning with regard to how to tell an appropriate performance story for key areas of public policy and administration.
3 – From Insight to Action – Improving Insight into Performance to Support Better Reporting and Management of Resources
• Roch Huppe, Chief Financial Officer, Fisheries and Oceans Canada
• Isabelle Trépanier, Executive Director, Corporate Planning and Reporting, Transport Canada
• Michael Matthews, Business Analytics and Optimization, Healthcare and Public Sector, IBM Global Business Services
The objectives of the Management, Resources and Results Structures (MRRS) policy are well understood – and that is to support the:
- Development of a common, government-wide approach to the identification of programs; and
- The collection, management and reporting of financial and non-financial information relative to those programs.
Implementation of the policy is a work in progress and as everyone has learned, the devil is in the details.
For this session the presenters hope to attract as many departments as possible to have an open dialogue on approaches being taken, what’s working and what are the lessons learned. Our objective is to have each attendee leave the session with at least one idea that can be applied in his or her own environment.
Michael Matthews will kick off the session with a short presentation on how the smartest organizations are trying to embed metrics into the fabric of the organization to improve performance.
The two departmental speakers will discuss how they are trying to move from insight to action – how it is being approached, key success factors, lessons learned to date and what the future holds.
|11:45 - 1:00||Luncheon Address: Performance Measurement from the Perspective of a Deputy Minister
• Bill Baker, former Commissioner and CEO of the Canada Revenue Agency
Mr. Baker will share his considerable experience both as a producer and consumer of planning and performance information and highlight approaches he found helpful to increase the utility of the information produced.
He will also offer some suggestions to optimize the relevance of the planning and performance information community during these challenging times for the public sector.
|1:00 - 1:15||Dessert Break and Networking in Trade Show Area
|1:15 - 2:45||Concurrent Workshops
4 – Implementing Performance Measures for Internal Services
• Kelly Campbell, Interis Consulting
This presentation on Internal Services Performance Management will provide participants with an understanding of how an integrated performance and risk management framework for internal services can directly contribute to increased operational efficiency and improved effectiveness. This integrated approach establishes the performance measurement framework by building from an understanding of business objectives and target outcomes, and integrating the necessary internal controls and risk management activities required to keep the organization on track to deliver desired results. This establishes the necessary accountability framework for results, and for the management of risks and interdependencies that can influence the organization’s ability to protect and harvest value.
5 – Managing Uncertainty: Risk Management, Performance Measurement and Moving Targets
• Jacqueline Tweedie, Risk Officer, Integrated Risk Management Office, Health Canada
• Marc Desjardins, DG, Planning and Corporate Management Directorate, Health Canada
A case study of a large, diverse departmental organization facing numerous challenges as it integrates risk management, performance measurement and planning functions. From a strategic and operational perspective, the organization has developed practical strategies, put resources in place, and identified expected results. There have been some bumps in the road. The role of technology in facilitating integration has both positive and negative impacts. Recent central agency shifts have had consequences for the functions and for the department. At the same time, the advantages of advocating for evidence-based, risk-informed decision-making and resource allocation are clear. The presentation will also discuss the implications for foreseeable future for the functions.
6 –Progress, Key Issues and Opportunities in the Federal Evaluation Function
• Colin Meredith, Director, Office of the Auditor General of Canada
• Dawn Campbell, Director, Office of the Auditor General of Canada
• Anne Routhier, Senior Director, Centre of Excellence for Evaluation, Treasury Board of Canada Secretariat
In the Government of Canada, use of evaluation findings is required to support policy and program improvement, expenditure management, Cabinet decision making, and public reporting. While many factors affect the decisions that governments must make about programs, especially during times of fiscal restraint, evaluations can aid decision making by providing objective and reliable information about program relevance and performance. In the context of the findings from the follow-up audit of Evaluating the Effectiveness of Programs and the implementation of the Policy on Evaluation 2009, the responsible senior officials will discuss progress in implementing policy requirements, as well as key issues and opportunities in the federal evaluation function.
|2:45 - 3:00||Refreshment Break and Networking in Trade Show Area
|3:00 - 4:30||Keynote Presentation:
Keynote Presentation: Developing Program Efficiency Indicators: Alternative Perspectives and Strategic Issues
• Evert Lindquist, Professor of Public Administration, University of Victoria
This unique and engaging session, presented by Dr. Evert Lindquist, Professor and Director in the School of Public Administration at the University of Victoria, will consider the challenges, preconditions, expectations, contradictions, and implications of developing effective efficiency and cost indicators. Broader questions animating his remarks and dialogue with the audience include: Is the drive towards measuring costs and efficiency really new? Will a focus on efficiency come at the expense of a focus on results? Should central agencies be directive or should departments and agencies be given flexibility in such developing indicators? Are there better ways to convey parsimonious and detailed cost information to decision-makers? How will reporting on efficiency fit with reviews and other forms of reporting? The session will provide participants with broad perspectives on developing high quality efficiency indicators and an opportunity to challenge and debate these perspectives.
|4:30 - 6:00||Welcome Reception in Trade Show Area